Counselling, mediation & family support services
Scottish Charity No. SC08899
Privacy Policy for Relationships Scotland - Shetland
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Effective Date: 25/1/24
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1. Introduction
Thank you for visiting Relationships Scotland - Shetland's website. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK GDPR when you use our website hosted on Wix.com.
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2. Information We Collect
We may collect personal information such as your name, email address, and contact details when you interact with us or our website in order to process your query.
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3. How We Use Your Information
We use your personal information to communicate with you, provide information about our charitable activities, process donations, and improve our website's functionality. All data processing is conducted lawfully and transparently in accordance with the UK GDPR.
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4. Lawful Processing of Data
We process your personal data on the basis of consent, contract performance, legal obligations, and legitimate interests as outlined in the UK GDPR.
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Who will we share it with?
We will not disclose information to other individuals or external agencies without your permission unless we are legally obliged to do so. We will only break confidentiality if:
· we have concerns about the safety of a child or a vulnerable adult.
· something is said that suggests either you or your (ex) partner have benefited from the proceeds of crime (under the Proceeds of Crime Act 2002 and / or relevant money laundering regulations);
· there is violence or threat of violence before, during or after a session where the practitioner, client or other party feels it necessary to call the police, or where a practitioner or worker is a witness to an incident which results in criminal proceedings against a client;
· a disclosure is made relating to a serious crime, or if we have serious concerns about your own safety as we may have a duty to report this to the appropriate authorities;
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.
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6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
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7. Security
We take reasonable measures to protect your personal information. However, please be aware that no method of transmission over the internet is completely secure.
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8. Data Protection Rights
You have the right to access, rectify, erase, or restrict the processing of your personal data. To exercise these rights, please contact us at relationshipsscotland@shetland.org or telephone 01595 743859
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9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
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10. Your Choices
You have the right to opt-out of receiving our communications and can update or delete your personal information by contacting us.
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11. Changes to This Privacy Policy
We may update our Privacy Policy periodically. The updated policy will be effective upon posting on our website.
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13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at relationshipsscotland@shetland.org or telephone 01595 743859
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Thank you for supporting Relationships Scotland – Shetland